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Frequently asked questions
Can I change my plan at any time?
Yes, you can change your plan at any time. Simply go to your account settings and select the new plan that best fits your needs. Changes will take effect immediately, and any unused portion of your current plan will be prorated.
What happens if I exceed my email limit?
If you exceed your monthly email allowance, we will notify you and give you the option to buy additional email credits or temporarily upgrade your plan to accommodate your needs.
Are there any long-term contracts or commitments?
No, there are no long-term contracts or commitments. You can choose to pay monthly or annually, and you can cancel or change your plan at any time without any penalties or fees.
How secure is my payment information with Upshift?
Your payment information is highly secure. We use advanced encryption and industry-standard security protocols to protect your data and ensure safe, reliable transactions.
What kind of support can I expect with each plan?
Free plan users get community support, where you can find answers in our user forums. Pro and Enterprise plans offer priority support with faster response times, plus dedicated account management for personalized assistance.
Is there a free trial available for the paid plans?
Yes, we offer a free trial for all our paid plans. This allows you to explore advanced features and see their benefits. The trial is obligation-free, and no credit card is required to sign up.